Start Your Not-at-Fault Claim | SS Automotive, Dandenong

Your Details

Who you are, what happened, and whether you need a replacement car.

First name *

Last name *

Mobile or phone *

Email (optional)

Date of the accident *

Where did it happen? (optional)

Do you need a replacement car?

Yes No Not sure

How did the accident happen? (optional)

A few lines is plenty: how the crash happened, which way each car was going, and the damage you can see.

When you press Submit & Continue, these details are sent to our team, so we can call you even if you don't finish the rest. See our Privacy Policy.

Vehicle & Insurance

Your car, whether it can be driven, and the claim details if you have them.

Make *

Model

Year

Rego *

Can the car be driven?

Yes No, it needs a tow Not sure

Claim number (if you have it)

Insurer handling the claim (optional)

No claim number yet? Leave it blank. We can sort it out with the insurer.

Other Party Details

The driver who caused the accident. Add whatever you have, or skip this step.

Their name

Their phone

Their rego

Their insurer

Additional Information

What you need from us, photos of the damage, and anything else that helps.

What do you need? *

Full not-at-fault claimTow, replacement car and repair A tow truckThe car can't be driven A replacement carWhile yours is off the road Help with my claimQuestions about the paperwork Deal with the other insurerWe talk to them for you Something elseTell us below

Photos of the damage (optional, up to 6) Add photos Tap to take or choose photos, or drag them here. Large photos are resized on your phone so they upload faster.

Which photos help most?

The front and the rear of your car, from a few steps back
Both sides, so every panel is in view
A close-up of each damaged area
The other car's number plate, if it's safe to take

Only take photos when it's safe to do so. You can email more to admin@ssautomotive.com.au later.

Police event number (if police attended)

Where is the car now? (optional)

Anything else we should know? (optional)

Claim Overview

Check your details. Use Edit to change anything, then send.

By sending, you confirm the details are correct to the best of your knowledge. We use them only to handle your claim. See our Privacy Policy.

Start Your Claim