European Vehicle Servicing · SS Automotive
Mercedes-Benz Service in Dandenong
From an A-Class to a GLE: Service A and Service B to the manufacturer's schedule, plus brakes, tyres and roadworthies, at an independent workshop that's a logbook-safe alternative to the dealer.
What We Offer
What we do for Mercedes-Benz owners.
Logbook Service
Service A or Service B, whichever your dashboard indicator shows is next, carried out to schedule and recorded in your logbook.
Brakes & Suspension
Pads, rotors and brake hydraulics, worn suspension bushes and springs, and AIRMATIC ride-height faults traced to their cause.
Tyres & Wheels
Tyre replacement and puncture repair from the A-Class to the GLE, with each wheel inspected for damage or uneven wear.
Roadworthy (RWC)
Roadworthy certificates for sedans and SUVs, with the inspection booked through licensed testers.
Why Choose Us
Service A, Service B and the rest, done to schedule.
Many of these cars are fitted with AIRMATIC air suspension. Its air struts and onboard compressor need to hold pressure to keep ride height and handling as designed, and when a strut or the compressor starts to leak, that's a job we're equipped to diagnose.
What does servicing outside the dealer network involve? The same schedule the dealer follows. Most models alternate between Service A and Service B, typically once a year or every 25,000 km (20,000 km for some AMG cars), and the service indicator on the dash shows which one is next. Service A is built around an oil and filter change and a set of safety checks; Service B covers the same ground and adds further inspections and replacement items, such as the cabin filter. We carry out whichever is due, record it as a logbook service, and check timing chain tensioners on chain-driven engines. Choosing a non-dealer workshop for scheduled servicing is your right under Australian Consumer Law, provided the work follows the manufacturer's schedule with suitable parts. Warranty work, and fault-finding deeper than a service visit covers, is better handled by a Mercedes-Benz dealer.
Please note: SS Automotive Group is not an authorised Mercedes-Benz dealer and is neither affiliated with nor endorsed by Mercedes-Benz Australia. Brand names and trademarks belong to the companies that own them.
Models & Common Jobs
The jobs that come up most.
We service Mercedes-Benz hatches, sedans and SUVs, including the A-Class, C-Class, E-Class, GLA, GLC and GLE. Alongside general brake and suspension repairs, these four are the most common. From Narre Warren and Pakenham, our Quinn Street workshop is a drive west along the Princes Highway.
Service A
The smaller scheduled service: oil and filter change, fluid levels and safety checks, done when your dashboard calls for it.
Service B
The Service A work plus further inspections and replacement items such as the cabin filter, documented for your logbook.
AIRMATIC checks
Diagnosis for a car that sits low after standing, uneven ride height or a compressor that runs more than it should.
Timing chain tensioners
Checked on chain-driven engines, where tensioner condition goes hand in hand with oil quality and service history.
We also service BMW, Audi and Volkswagen models.
Servicing Cycle
How often a service falls due.
Mercedes-Benz Australia says most of its passenger cars are on a 1 year or 25,000 km interval, alternating Service A with Service B. Some Mercedes-AMG models use 1 year or 20,000 km instead, and the figure for your exact car is listed in your owner account or app.
On many models the reminder on the instrument display comes from ASSYST PLUS. The owner's manual points out that it can only work out the due date while the battery is connected, so note the date down before the battery is disconnected or replaced.
On top of the yearly A or B service, the manufacturer lists jobs that are done at predetermined intervals of their own:
- brake fluid and coolant replacement
- air filter, fuel filter and, where fitted, spark plugs
- automatic transmission oil and filter change
Electric models need regular servicing too, with inspections that include the high-voltage battery alongside brakes, steering and lights.
Common Questions
Frequently Asked Questions
Will servicing here affect my new-car warranty?
No. Australian Consumer Law lets you pick a non-dealer workshop. What matters is that each Service A or Service B is done when the indicator says it is due, with suitable parts, and that it is written up in your logbook.
Do you handle specialist dealer diagnostics or warranty work?
Those jobs are better left to a Mercedes-Benz dealer. Our work on these cars covers Service A and B, AIRMATIC and timing chain tensioner checks, brakes, tyres and roadworthies.
Can you diagnose AIRMATIC air suspension issues?
Yes. AIRMATIC air suspension, fitted to many models, relies on air struts and a compressor holding pressure correctly. We diagnose ride-height and handling issues that trace back to a leaking strut or a failing compressor.
What's the difference between Service A and Service B?
Service A is the smaller scheduled service, built around an oil and filter change and safety checks. Service B includes the Service A work plus more inspections and replacement items, such as the cabin filter. The service indicator on your dashboard shows which one is due, and we carry out whichever your schedule calls for.
Book Online
Book your Mercedes-Benz in.
Visit 5 Quinn Street, Dandenong, VIC 3175, Monday to Friday from 9 in the morning until 6. On Saturdays we see cars by appointment from 10 until 3.
Book a ServiceLast updated · Reviewed by Ahsan, Manager