Smash Repairs · Servicing · Towing 24/7
Smash Repairs & Mechanic in Narre Warren
Not at fault in a crash in Narre Warren? We arrange towing 24/7, a replacement car and the repair, and we deal with the insurer for you. For servicing and mechanical repairs, our workshop is a few interchanges west along the Monash Freeway at 5 Quinn Street, Dandenong. We work on all makes, from Toyota and Nissan family cars to Mercedes-Benz.
5 Quinn Street, Dandenong VIC 3175 · Get directions
Accident Repairs
From the Monash or the shops, we'll handle it.
Freeway nose-to-tails on the Monash and car park knocks near Fountain Gate are two of the most common ways local cars end up with damage. If someone else caused it and you have a claim number, give us a call and we look after the rest.
SS Automotive repairs and services cars at a single workshop: 5 Quinn Street, Dandenong. Photos of both vehicles and the other driver's details are enough to get a claim started. Call 03 8774 5785 and, if the car isn't safe to drive, a tow is arranged 24/7. We then deal with the at-fault driver's insurer, repair the panels and paint them in our own spray booth. How the replacement car works is explained further down this page.
- Towing arranged 24/7
- Insurer contacted for you
- Replacement car as soon as the claim paperwork is finalised
- Lifetime warranty on workmanship
See how not-at-fault accident claims work, or read about our smash repairs and panel beating.
Servicing
Everyday servicing for a busy suburb.
Logbook Service
Servicing to the manufacturer's schedule for family cars and SUVs, with the logbook kept current for warranty and resale.
Brakes & Suspension
Stop-start traffic around Fountain Gate and the Princes Highway is tough on brakes. Pads and rotors are checked and, where needed, replaced in axle pairs.
Tyres & Wheels
Replacement tyres in the right size and load rating, puncture repairs where the damage allows, and wheels balanced after fitting.
Roadworthy (RWC)
Upgrading the family car? We arrange the RWC you need to sell or register a vehicle, with licensed vehicle testers.
Local Driving
Freeway commutes and school runs.
A lot of driving out this way is split between Monash Freeway commuting and short local trips: school drop-offs, weekend sport and the shops around Fountain Gate. Freeway kilometres are fairly gentle on a car, but short trips aren't. Engines rarely reach full temperature, brakes do most of the work and tyres scrub on tight car-park turns. A logbook service on schedule, with brakes and tyres checked each time, catches that wear before it becomes a bigger repair.
The Route In
From Narre Warren to Dandenong.
Join the Monash Freeway at Narre Warren North Road or Ernst Wanke Road and head west, leaving at the South Gippsland Freeway or Heatherton Road exits near Doveton for Dandenong. If you'd rather stay off the freeway, the Princes Highway runs through Hallam and Doveton straight into town.
Mercedes-Benz, BMW, Audi and Volkswagen servicing
We service European cars as well as Japanese and Korean makes, and the drive from Narre Warren takes about 10 minutes in light traffic. A Mercedes-Benz is serviced to its Service A and Service B schedule, a BMW to the items its Condition Based Service display calls for, and Audi and Volkswagen models to their logbook intervals, including DSG and S tronic gearbox servicing where the schedule lists it. Each service is recorded in your logbook. Under Australian Consumer Law you don't need to return to the dealer for scheduled servicing, as long as the work follows the manufacturer's schedule with suitable parts. Dealer warranty repairs and specialist dealer diagnostics are still best left to the dealer. Each make has its own page: Mercedes-Benz servicing, BMW servicing, Audi servicing and Volkswagen servicing.
FAQs
Things customers ask.
Which freeway exit should I take from Narre Warren?
Head west on the Monash Freeway and exit at the South Gippsland Freeway or Heatherton Road near Doveton, then continue into Dandenong. The Princes Highway through Hallam is the alternative if you'd rather avoid the freeway.
Do you service Japanese and Korean family cars?
Yes. We service European, Japanese and Korean makes, so the family SUV and the work car can both come to the same place.
My brakes squeal around town but not on the freeway. Should I get them checked?
Yes. Squealing at low speed can point to worn pads, glazed rotors or a sticking caliper. We inspect the brakes as one connected system and tell you what needs doing.
Can I combine a service and a roadworthy in one visit?
Yes. If a roadworthy is due, we can coordinate it alongside your service, so the car only makes one trip down the Monash.
I was rear-ended on the Monash Freeway. What do I do?
Check everyone is safe, swap details and take photos, then lodge the claim to get a claim number. Call 03 8774 5785 and we arrange the tow and the repair, and a replacement car once the claim paperwork is finalised.
Do you repair minor car park damage?
Yes. Scrapes, dents and bumper damage are repaired and painted to match in our spray booth, as a private job or through insurance.
Nearby Areas
Suburbs along the same corridor.
Either side of Narre Warren, we also look after drivers from Berwick, Cranbourne and Dandenong.
After an Accident
How the replacement car works.
If another driver hit you, the next worry is getting around while your car is off the road. On a not-at-fault claim, the replacement car is arranged through an authorised rental company once the claim paperwork is finalised and your car has been dropped off at our workshop at 5 Quinn Street, Dandenong. During the hire, fuel, tolls and any fines are your responsibility, which is worth remembering if your commute uses a toll road.
The drive in is about 9 km from Narre Warren station, or about 10 minutes in light traffic, with the Princes Highway carrying you almost the whole way before a short stretch of Lonsdale Street. If your car isn't safe to drive, call 03 8774 5785 and we arrange a tow 24/7. When you're ready, start your claim online and we'll call you.
SS Automotive, Dandenong
Book your next service.
5 Quinn Street, Dandenong VIC 3175 — Monday to Friday, 9:00 AM to 6:00 PM (Saturday 10:00 AM to 3:00 PM by appointment). Rated 4.6 from 84 Google reviews.
Start Your Claim Book a ServiceLast updated · Reviewed by Ahsan, Manager