Accidental Support · SS Automotive
Accidental Support
Been in an accident? We help with what happens next — separate from the repair work itself.
What This Is
Support for the process, not just the panel.
Accidental Support is about helping you through the practical steps after an accident — so the process is easier to manage. It's separate from the physical repair work itself, which is covered by Smash Repairs.
01
Accident Support
Guidance on the practical next steps after an accident, from documentation to getting your vehicle assessed.
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02
Claim Assistance
Help preparing and progressing your insurance claim paperwork, so the process is easier to follow.
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03
Third-Party Liaison
We help communicate with the other party or their insurer where needed, keeping things moving on your behalf.
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04
Tow Truck Arrangement
Arranging a tow if your vehicle isn't driveable, so it gets to the workshop safely.
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05
Replacement Vehicle Assistance
Assistance looking into replacement vehicle options while yours is being assessed or repaired.
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06
Repair Coordination
Coordinating the repair process with our Smash Repairs team, so you don't have to manage it yourself.
View Smash Repairs →
Ongoing Support
You're not left chasing information.
From the first call through to your vehicle being back on the road, we keep you updated on where things stand.
A Note on What We Offer
Practical help, honestly described.
We assist with the coordination and communication around your accident and claim — we don't provide legal representation, and we can't guarantee insurer decisions or claim outcomes. Our role is to make the practical side easier to manage while your vehicle is assessed and repaired.
In an accident?
Talk to us today.
5 Quinn Street, Dandenong VIC 3175 — Monday to Friday, 9:00 AM to 5:00 PM (Saturday 10:00 AM to 3:00 PM).
Call 03 8774 5785